Andi Yusup Sinaga, Senior UI/UX ProductDesigner

Andi Yusup Sinaga (Andi Sinaga) - Senior UI/UX Product Designer
Available for work

Senior UI/UX Product Designer · Jakarta, Indonesia

I design products for complicated systems, and I know how they get built.

Years Exp
9+
Projects
20+

Experience

I started in IT operations at IBM, became a front-end developer, then moved into product design. That path shapes how I design: with the people using a system and the people building it both in mind.

OLDO DIGITALUI/UX DesignerMay 2025 - Present · Contract

MyTelkomsel App Official Vendor

  • Responsible for revamping MyTelkomsel App Onboarding flow and Homepage to drive higher user engagement and retention.
  • Conduct in-depth market visits and qualitative user interviews to gather direct feedback from diverse user personas across Indonesia.
  • Collaborate cross-functionally with Telkomsel stakeholders and engineering squads to ensure pixel-perfect design delivery.

Jakarta, Indonesia · Figma · User Research · Mobile App UX · Design Systems · Usability Testing

BUMIPA MEDIKA INDONESIAUI/UX DesignerAugust 2024 - April 2025 · Full-time
  • Analyzed and architected complex ERP Application modules tailored to critical company business processes and workflows.
  • Served as an associate developer to bridge design and technical implementation within the Odoo ERP Application framework.
  • Standardized UI components for healthcare supply chain management and clinic operational software.

Jakarta, Indonesia · Odoo ERP · Systems Design · Information Architecture · Prototyping · B2B SaaS

Freelance (iSafe & HalalFi)QA Manual Tester & Lead DesignerFebruary 2024 - August 2024 · Freelance
  • Led end-to-end product design as Lead Designer for the HalalFi Blockchain platform, crafting compliant Web3 finance experiences.
  • Executed manual QA test cases, bug tracking, and release quality verification for the iSafe application.
  • Synthesized user testing results to iterate quickly on token transaction flows and secure authentication interfaces.

Remote · Web3 / Blockchain · QA Manual Testing · Fintech UX · Figma · Design Leadership

PASHOUSESSenior Product DesignerNovember 2022 - January 2024 · Full-time
  • Owned end-to-end design implementation across both desktop web platforms and internal mobile applications (Canvassing Tracker, Point-of-Interest Search).
  • Partnered with Product Managers and leadership to identify overlooked friction points, streamline prop-tech transactions, and elevate user experience.
  • Led the design team, managed daily sprint tickets, and mentored junior designers through design critiques and reviews.
  • Conducted on-ground usability testing sessions and published data-backed UX case studies for key stakeholders.

Jakarta, Indonesia · PropTech · Design Leadership · Mobile App · Web Platform · Design Systems · Usability Testing

NADI HEALTHCARE MALAYSIASenior UX DesignerMarch 2022 - November 2022 · Full-time
  • Spearheaded wireframing and low-fidelity prototypes for healthcare modules, notably 'My Pharma' medical e-commerce and digital refund automation.
  • Facilitated usability testing to gain deep behavioral insights and eliminate cognitive overload in prescription verification workflows.
  • Worked hands-on with front-end developers to ensure seamless interaction transitions and accessibility compliance.

Kuala Lumpur, Malaysia (Remote) · HealthTech · E-Commerce · UX Research · Interactive Prototyping · Design Handoff

DASA APRILINDO SENTOSAUI/UX DesignerFebruary 2021 - March 2022 · Full-time
  • Led the Mobile Apps design team for the National Logistics Ecosystem (NLE Indonesia) mobile application.
  • Designed the comprehensive NLE Desktop web portal end-to-end, harmonizing multi-agency government & enterprise logistics workflows.
  • Built cohesive design tokens and reusable interface libraries to accelerate multi-platform frontend development.

Jakarta, Indonesia · Enterprise Logistics · NLE Indonesia · Design Systems · Mobile UI · Web App

TRAVAL.COUI/UX EngineerFebruary 2020 - January 2021 · Full-time
  • Redesigned and rebuilt core Traval.co customer experience features across responsive desktop and mobile viewports.
  • Architected and implemented a dynamic Trip Filter search feature, significantly improving travel discovery speed.
  • Collaborated closely between design ideation and code implementation using modern web technologies.

Jakarta, Indonesia · UI/UX Engineering · TravelTech · Frontend Development · Responsive Design · JavaScript

TIRTO.IDUI/UX Designer and DeveloperDecember 2017 - January 2020 · Full-time
  • Co-led the desktop site redesign for Tirto.id, one of Indonesia's premier investigative journalism portals.
  • Designed and coded award-winning interactive Visual Reports, combining data journalism, infographics, and dynamic web animations.
  • Optimized reader engagement, typography scale, page speed, and mobile responsiveness.

Jakarta, Indonesia · Interactive Journalism · Data Visualization · Frontend Development · CSS/HTML5 · UI Design

PT SUMBER KARYA COPRINOSFront End Developer / FreelanceJuly 2016 - December 2017 · Freelance
  • Engineered the E-Kinerja web application for the Ministry of Public Works and Public Housing (PUPR) as UI/UX & Frontend Engineer.
  • Built the Hospital Information Management System (SIMRS) interface for RSUD Suradadi with high data reliability.
  • Transformed business logic requirements into intuitive forms, dashboards, and role-based access control panels.

Jakarta, Indonesia · E-Government · Healthcare SIMRS · PUPR · Frontend Dev · Information Architecture

IBM INDONESIATeam Leader IT OperationalJune 2012 - July 2016 · Full-time
  • Led IT operational teams including frontline IT support and 3rd party vendor engineering squads on a day-to-day basis.
  • Managed and reported mission-critical change requests for IBM IGA Indonesia to IGA ASEAN regional headquarters.
  • Managed AIX enterprise servers, scheduled enterprise backups, and ensured high-availability disaster recovery compliance.

Jakarta, Indonesia · Enterprise IT · AIX Unix · Team Leadership · Disaster Recovery · IT Operations

Education

2016University of IndonesiaBachelor of Computer Science (S.Kom)January 2012 - June 2016

Comprehensive study in computer science theory, software engineering methodologies, data structures, algorithms, and human-computer interaction (HCI).

  • Human-Computer Interaction & UI/UX Principles
  • Software Engineering & Object-Oriented Architecture
  • Algorithms, Data Structures & Database Management
  • Interactive Multimedia & Information Systems
2011State Polytechnic of JakartaAssociate Degree in Engineering (A.Md)September 2008 - June 2011

Hands-on technical engineering education bridging telecommunications hardware, computer networking, embedded logic, and network programming.

  • Telecommunication Networks & Signal Processing
  • Computer Network Protocols & Server Administration
  • Embedded Systems & Hardware-Software Interfaces
  • Practical Industrial Engineering Projects
2010CEP CCIT FTUIProfessional Computing & IT DiplomaSeptember 2008 - June 2010

Intensive software engineering curriculum by the Continuing Education Program - Center for Computing and Information Technology FTUI.

  • Core & Enterprise Software Development
  • Relational Database Design & SQL Optimization
  • Web Technologies, Scripting & Client-Server Systems
  • Agile Project Delivery & Software Quality Assurance

Skills

User Research
Conducting interviews, surveys, and usability studies to understand user needs and behaviors.
Wireframing
Creating low to high-fidelity wireframes that map user flows and information architecture.
Prototyping
Building interactive prototypes in Figma and Protopie to validate concepts and test interactions.
Design Systems
Developing scalable component libraries and design tokens for consistent product experiences.
Usability Testing
Planning and executing usability tests to identify pain points and optimize user experience.
Product Strategy
Aligning design decisions with business goals through data-driven insights and metrics.

How I work

  1. Discover

    User research, stakeholder interviews, competitive analysis, and market research.

  2. Define

    Synthesizing research into personas, journey maps, and design principles.

  3. Design

    Ideation, wireframing, visual design, and interactive prototyping.

  4. Deliver

    Usability testing, design handoff, and iteration based on feedback.

Let’s Talk.

andysinagaa@gmail.com

Open to opportunities

Currently available for freelance projects, full-time roles, and design consulting. Based in Jakarta, Indonesia.